Privacy policy

Last Updated: February 25, 2026

Home Fix India (“Company”, “we”, “our”, or “us”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with a curated and seamless shopping experience.

Our store is powered by Shopify, which enables us to provide and manage the Services effectively.

This Privacy Policy describes how we collect, use, process, disclose, and safeguard your personal information when you visit, access, use, or make a purchase through our Services, or otherwise communicate with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to information that identifies, relates to, describes, or can reasonably be linked to you as an individual. It does not include anonymized or de-identified information.

Depending on your interaction with our Services and applicable laws, we may collect the following categories:

A. Contact Information

Full name
Billing address
Shipping address
Phone number
Email address

B. Financial Information

Credit/debit card details
Payment card information
Transaction details
Payment confirmations
Financial account information

C. Account Information

Username
Password
Security questions
Preferences and settings

D. Transaction Information

Products viewed
Items added to cart or wishlist
Purchase history
Returns, exchanges, or cancellations

E. Communications

Customer support inquiries
Messages, feedback, and reviews

F. Device & Technical Information

IP address
Browser type
Device identifiers
Network connection details

G. Usage Information

Pages visited
Time spent on pages
Interaction and navigation behavior

2. Sources of Personal Information

We collect personal information from:

Directly from you (when you create an account, place an order, or contact us)
Automatically via cookies and similar technologies when you use our Services
Service providers acting on our behalf
Business partners or third parties, where legally permitted

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

A. To Provide and Improve Services

Process payments
Fulfill orders
Arrange shipping and returns
Manage accounts
Provide customer support
Personalize shopping experience
Recommend relevant products

B. Marketing and Advertising

Send promotional emails or messages
Provide offers and updates
Display targeted advertisements

You may opt out of marketing communications at any time using the unsubscribe link provided in our emails.

C. Security & Fraud Prevention

Verify your identity
Prevent fraudulent or unlawful activity
Protect our Services and users

You are responsible for maintaining the confidentiality of your account credentials.

D. Legal Compliance

Comply with applicable laws
Respond to lawful requests
Enforce our terms and policies
Resolve disputes

4. How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

To Shopify and service providers (payment processors, logistics partners, IT support, cloud storage, analytics providers)
To marketing and advertising partners
When required by law, court order, or legal process
In connection with mergers, acquisitions, or business transfers
To affiliates within our corporate group
With your consent or direction

We do not sell your personal information.

5. Relationship with Shopify

Our store is hosted on Shopify. Shopify may collect and process personal information related to your access and use of our Services to provide and improve its platform.

Information you provide may be transmitted to Shopify and its service providers, which may be located outside your country of residence.

To learn more about Shopify’s privacy practices, please visit:
https://privacy.shopify.com/en

6. Third-Party Websites

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies before providing personal information.

7. Children’s Privacy

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us to request deletion.

8. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure.

We retain personal information only as long as necessary to:

Provide Services
Comply with legal obligations
Resolve disputes
Enforce agreements

9. Your Rights

Depending on your location, you may have the right to:

Access personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Request data portability
Withdraw consent for marketing communications

We may verify your identity before processing such requests. We will not discriminate against you for exercising your rights.

You may also authorize an agent to submit requests on your behalf, subject to verification.

10. International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required by law, we implement appropriate safeguards, including standard contractual clauses or equivalent mechanisms.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

12. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: pawarrushi968@gmail.com
Address: Sangavi, Baramati, Pune, Maharashtra – 413102, India